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Smart Serve online vs in-class

Smart Serve offers its training two ways: the online course you do on your own, and in-class training led by an approved facilitator. Either way, the final test is taken online and proctored.

Side by side

From smartserve.ca (Full Course and In-Class Training pages), checked October 26, 2026.
Online courseIn-class training
Who runs itSmart Serve Ontario, self-pacedApproved training organizations, led by a facilitator
Cost$44.95Set by each training organization
TimeAbout 4 hours, stop and start, finish within 30 daysSet by the class
WhenAny time, 24/7Scheduled class dates
Final testOnline, proctored by webcamOnline, proctored by webcam (the instructor gives you a test token)
LanguagesEnglish, French, Spanish, Korean, Chinese, PunjabiAsk the organization

How in-class works

Smart Serve lists approved organizations around Ontario that run classes, and says the list can change without notice. After the class, the instructor helps you set up your individual account on smartserve.ca and gives you a token for the final test, which you write on your own, proctored online.

Which should you choose?

  • Online if you want to start today, work at your own pace, or need a language other than English or French.
  • In-class if you learn better with an instructor and questions in the room, or an employer or employment program has booked one for you.
  • Group training if you’re an employer: Smart Serve sells tokens through organizational accounts for staff or volunteers.

Whichever you choose, practise before the final test with our free Smart Serve practice test.

Questions people ask

+Can I do Smart Serve in person?

Yes. Smart Serve lists approved training organizations that run facilitator-led classes. The final test is still taken online and proctored.

+Is in-class Smart Serve cheaper?

Smart Serve says in-class prices are set by each training organization, so ask the organization. The online Full Course is $44.95.

+Is the in-class test on paper?

No. Smart Serve says all final tests are completed online, independently and proctored.

Sources

Updated October 26, 2026. Not affiliated with Smart Serve Ontario or the Alcohol and Gaming Commission of Ontario (AGCO).

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